When disaster hits your home, the hardest part isn't the damage. It's not knowing who to trust.
Scout is here to walk you through it. One calm conversation gets your damage documented, your insurance claim protected, and you connected with a restoration company we'd trust in our own home.
Start documentationWe've been the family watching the water come in. And we've been the crew showing up to stop it.
A decade in the restoration industry, and fourteen Tampa hurricane seasons as a homeowner before that. We know both sides of that door — and we built RestoreScout for the side you're standing on right now: the one where everything just went wrong and you need someone who actually understands.
One conversation. Everything handled the right way.
It documents your damage
Scout talks you through a simple walkthrough, capturing photos and details the way a restoration pro would — while everything is still fresh.
It protects your claim
You end up with timestamped notes and photos your insurance adjuster will want — the documentation that keeps a claim from getting picked apart later.
It connects you with trusted help
Your details go to a restoration company we've personally vetted — and they reach out to you directly to take it from there.
From overwhelmed to handled — in about ten minutes.
Standing in the mess, phone in hand, a dozen tabs open. Not sure which company is legit, or what you're supposed to photograph before it's too late.
Documented, organized, and connected with the right people. Your claim is protected, help is on the way, and you can finally take a breath.
You shouldn't have to gamble on a stranger at the worst moment.
When you're most vulnerable is exactly when it's easiest to get overcharged, rushed, or stuck with someone who cuts corners. That's the part we set out to fix. Every company we connect you with is one we've personally vetted — and each one stands behind and warranties their own work directly, so that assurance comes straight from them.
Already have a company you trust? Tell Scout their name and we'll reach out and vet them for you. You're always in control of who works on your home.
From the first drip to a tech at your door.
The whole night, start to finish. Tap to enlarge.
Start the conversation
Tap the button. Scout introduces itself and the very first thing it asks is whether you're somewhere safe right now.
Walk through the damage
Answer simple questions and show Scout the affected area with your phone camera. One thing at a time, at your pace — no forms, no jargon.
Help reaches out
Scout puts your report together and the team connects you with a trusted restoration professional, who contacts you directly to take it from here.
In case you're wondering.
Is this free?
Yes. There's no cost to you to document your loss and get connected with a restoration company.
Do I need to download anything?
No. Scout runs right in your phone's web browser. Tap the button and you're in.
What if it's the middle of the night?
Scout is available any hour. You can start documenting the moment it happens — help follows from there.
What if my insurance or a friend recommended a company?
Tell Scout their name. Whether it's a company your insurance suggested or one a neighbor or friend referred, we'll research and vet them for you — so you can feel confident about who's coming before anyone sets foot in your home.
Who sees my information?
Your report goes to our team and the restoration company you're connected with, so they can reach out and help you. That's it.
Let's get this handled — together.
Start the conversation now. Scout takes it one calm step at a time.
Start documentation